Shipping Policy for Verlmart
Thank you for shopping with Verlmart! We are committed to providing the best online shopping experience for our customers worldwide. Our shipping policy aims to ensure that your orders arrive promptly and safely. Please read the following details carefully:
1. Shipping Destinations:
We offer shipping services to all countries around the world. Regardless of your location, you can enjoy our products and services.
2. Shipping Duration:
- Domestic Shipping (within the store’s country): Typically takes 2 to 5 business days.
- International Shipping: Typically takes 7 to 22 business days, depending on the destination country. Please note that delays may occur due to customs processing or unforeseen circumstances.
3. Shipping Costs:
- Domestic Shipping: Shipping costs depend on the weight of the package and its destination. The cost will be automatically calculated during the checkout process.
- International Shipping: Shipping costs depend on the weight, destination, and any applicable customs duties or taxes. Please review the estimated cost during the checkout process.
4. Taxes and Customs Duties:
All international orders may be subject to taxes or customs duties based on the recipient’s country regulations. The customer is responsible for paying any additional fees that may be incurred upon arrival at the destination.
5. Tracking Shipments:
Once your order has been shipped, we will send you a tracking number via email or text message. You can use this number to track your order status on the shipping carrier’s website.
6. Handling Issues:
If you encounter any issues with your shipment, such as excessive delays or damaged packages, please contact us via email or [phone number]. We will do our best to resolve any issues promptly and effectively.
7. Returns and Exchanges:
If you need to return or exchange a product, please refer to our Return and Exchange Policy for details on how to request a return.
8. Policy Changes:
We reserve the right to modify this shipping policy at any time. Any changes will apply to orders placed after the date of the update. Please review this policy regularly to stay informed of the latest information.
Thank you for your support and trust in Verlmart. We are here to provide the best service to you and look forward to meeting your needs and expectations.
M***n –
Very fast delivery. Respect! When I saw how packed it was, I thought everything was deformed as I would. And it turned out not, everything straightened out. My cats are very happy
V***r –
Looks like in the photo. but the cat did not appreciate. afraid to go inside.
A***a –
Cats are delighted. To St. Petersburg it was all quite quickly-weeks for two.
K***a –
A large bagel, even a large cat will fit. Well done. Material and quality locks
E***r –
My cats love it. It’s great for play and for sleeping.
K***k –
Sadly mine got lost in the postal system and didn't even reach my country. The seller was helpful and I received the refund. These things happen, but it is reassuring that the seller is responsive and helpful in such situation.
M***a –
Took the size S, for 600 rubles, the cat 4 kg fit in and no longer gets out. Outside does not sleep, but inside sits 24/7. stinks a little, came super mint. The clasp is not the most thoughtful, the cat when it warns inside that clasp diverges
E***a –
Are cats deserve it 😀 Mine are so happy 😉
S***k –
Very big, came to. My cat loves it.
S***t –
Cat thrilled❤️
S***u –
My cats love it
F***a –
Good stuff! And they loved him!
It took him 2 weeks to arrive! 10/10
M***a –
Excellent Product, cats loved…
D***s –
En: Very well, looks well built worth my cats loved.
En: very good product, well built, my cats are loving their new bed.
N***T –
Nothing to redire, product comply with the description.